Frequently Asked Questions
Patient ID Wristbands
- What wristbands do you have that are compatible with our EMR System?
PDC’s laser and thermal wristbands can all be used with any EMR system and work with all leading laser and thermal printers, including PDC Certis™ thermal printers. There are also compatible shield style wristbands that accommodate laser or thermal labels.
- Do PDC wristbands work with my new EMR System?
Yes, whether you are converting to a new EMR or adding EMR capability to a new unit, PDC patient wristbands are compatible with all EMR platforms including EPIC, Cerner, and Meditech. To learn more about the specific patient ID wristbands and labels from PDC that work with your specific printers and EMR systems, please contact us.
- Which thermal printer is compatible with my EMR System?
PDC Certis™ thermal printers are extremely durable, efficient, and easy to implement. They’re compatible with all leading EMR systems including EPIC, Cerner and Meditech. The PDC team can help with onsite implementation, ensuring a smooth transition and a successful integration with your systems.
- We recently upgraded our EMR system. Do we need to change or reconfigure our wristbands?
If you did not change the print format and location on your existing printers, you do not need to change your wristbands. If you have changed the formatting of your wristbands, PDC offers a number of wristbands that work with different print formats and locations. We can also create custom wristband templates to meet your specific needs.
- I want to change or add what’s printed on the patient wristband. Who do I contact to create a new wristband print format or adjust an existing one?
The PDC Field Sales Engineer team can work directly with you and your EMR provider to create, modify, and implement new print formats. Simply reach out to your PDC sales representative and they can bring in the Field Sales Engineer as needed.
- We are adding EMR capabilities and need to select a patient wristband, what are my options?
PDC has a vast portfolio of patient ID wristbands for you to choose from based on your desired size, durability and information area. ScanBand® Soft is our premium thermal wristband, offering the best durability and the most patient comfort. It’s available with either a clasp or an adhesive closure. We also offer laser wristbands, including DuraSoft®, which is also highly durable and comfortable for patients. Contact your PDC representative for help choosing the best option and for a quote.
Medical Labels
- What labels do you have that are compatible with our LIS/PIS?
PDC carries a full line of stock labels, specifically designed for each LIS/PIS. If you can’t find the exact size, color, and adhesive combination you need, PDC also has the capability to custom manufacture labels to meet your specifications.
- Do PDC labels work with our new LIS/PIS?
Yes, whether you are converting to a new LIS/PIS or altering your existing LIS/PIS label, PDC carries labels that are specifically designed for your needs. We update our stock label offering on a consistent basis to make sure we include labels for new or updated systems.
- We recently upgraded our LIS/PIS. Do we need to change or reconfigure our labels?
Likely, when there is a system change, the label format will also change and you will need to make sure you have labels that are compatible. There might be some labels that you can continue to use, while others might have to be replaced. We can work with you to recommend labels to fit your system, printer and any specific application requirements.
- I want to change or add what’s printed on our current label. Who do I contact to create a new label print format or adjust an existing one?
The PDC Field Sales Engineer team can work directly with you and your EMR provider to create, modify, and implement new print formats. Simply reach out to your PDC sales representative and they can bring in the Field Sales Engineer as needed.
- How do I select the correct label for my needs?
PDC carries many product identification options available based on your LIS/PIS and printer, as well as environmental factors and tailored to your specific application. If you want to see a recommendation of PDC labels based on your current printer model, please use our Product to Printer web tool. The PDC team is also readily available to make recommendations – just reach out to your PDC representative.
- Does PDC offer any labels for patient charting?
Yes, PDC offers a wide variety of laser chart labels, and thermal chart labels to meet your specific printing needs.
PDC has over 60 years of experience with healthcare patient ID wristbands and medical labels. We’re constantly adapting our offering to meet the changing needs of our customers and their systems. Reach out to us and we’ll put you in contact with your PDC representative to help you through your label and wristband needs.
